Specifications as a taxonomy of product features
I’ve been working hard recently to gather specs for a new hardware product I’m documenting. Combing through competitor docs to compare organization, hierarchy, and wording gave me lots of fodder for the Excel-based taxonomy I’m developing for the hardware product, increased my conceptual understanding, and springboarded my first draft for a hardware help table of contents.
When I think about it, a specs doc is really a beautiful thing. It tries to encapsulate a body of knowledge about a device and its industry in an organized and concise fashion. In some ways it directly mirrors portions of my taxonomy–just reformatted. And in fact, when Schema.org 2.0 recently released, I browsed around the release, and my ideas about the similarities of taxonomies and specifications were reinforced. For example, I found a proposed automotive ontology extension to Schema.org (since rejected, I believe). All the properties of vehicles looked a lot like (both internal and external) specifications categories to me.
Since I’m currently implementing my taxonomy in DITA as a means of vocabulary control and consistency, I have to consider how to source the specs and share them with other parts of the help. Increasingly I’m coming to the opinion that in in single-sourced documentation, specs should be used as the single source of truth. Well, actually, I have a more complicated opinion than that. Certainly in terms of actual numbers, it’s the single source of truth, i.e. in DITA speak, it’s the source for all conrefs. But for more ‘functional’ or ‘definition-like’ specs who act more like a controlled vocabulary and whose impact ripples through the entire help, perhaps the source of truth should be just that–a controlled vocabulary in the form of a keydefs definitions document or ‘library of conrefs.’ Time will tell if my strategy works!
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